Cancellation Options

We’re here to help ease your mind.

Below is our covid cancellation policy for September 26.  However, we’ve also secured a second date on Saturday, October 23rd, 2021, just in case September 26 is cancelled.  

 

No doubt this last year has posed its challenges, but if fear of a COVID cancellation has you doubting whether to enter this year’s Twilight Run, you can put your mind at ease.  While we are highly optimistic that the run will take place, in the event that it is cancelled due to an unexpected lockdown, you’ll have various options at your disposal, the ability to transfer your entry for a future event or a refund*.  

If the event is cancelled because of a Covid lockdown there are two options available:

Option 1: 

You may transfer your entry to a future event.

Option 2: 

You can request a refund less a small processing fee.


Note:  You will forfeit your full registration fee if you do no email us by 5pm, Saturday 25th September to advise us of your changes. 

Travel disruption due to government imposed isolation:

If you are unable to travel due to a government-imposed isolation you may transfer your entry to another runner.  This must be done prior to 26th of September. 

To do this go back to the registration site and click on the transfer button.  Please note there is a small transfer processing fee.

Alternatively, you may roll-over your entry to a future Twilight run.  Email info@twilightrun.com.au to request a hold on this year’s entry. Your registration will become a credit amount off a 2022 Twilight Run entry.

Note:  You will forfeit your full registration fee if you do no email us by 5pm, Saturday 25th September to advise us of your changes.